Scheduling & Dispatch

Rollout's scheduling system is designed to be simple and visual. No training sessions required.

The Calendar

The main calendar shows all scheduled jobs across your team. You can view by:

• Week view — See the full week at a glance
• Day view — Detailed view of a single day
• Team view — See all technicians side by side

Scheduling a Job

1. Click on an empty time slot on the calendar
2. Select or create a customer
3. Add job details (type, description, estimated duration)
4. Assign a technician
5. Save — the technician gets a push notification on their iPhone

You can also drag and drop jobs to reschedule them.

Recurring Jobs

For maintenance contracts and regular service visits:

1. Create a job as usual
2. Toggle "Recurring" on
3. Set the frequency (weekly, bi-weekly, monthly, quarterly, annually)
4. Set an end date or leave it open-ended

Set up repeat visits — Rollout keeps about 3 months of them on the schedule.

Dispatching

When a technician is assigned to a job, they see it in their mobile app. The job includes:

• Customer name and address
• Job description and notes
• One-tap directions in Apple Maps
• Estimated travel time

Tips

• Color-coding follows job status, so you can scan the calendar at a glance
• Use the team view when scheduling to spot availability gaps
• Set job durations accurately to avoid overlapping appointments